play exchange

play exchange App support

Contact
+91 2670364481

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login. This convenient method allows for easy and streamlined login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the proper signal to come. If you don't receive the OTP, click "send OTP" again and wait. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once downloaded, simply log in and you're ready to go.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means you can only withdraw the money you've earned through gameplay, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure that all your Know Your Customer (KYC) details are submitted through the app. This includes saving your Aadhar card, UPI, and all required bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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